Privacy and Policy for J & L RE Solutions, LLC

J & L RE Solutions, LLC values data privacy and information security. This Privacy Policy explains how we collect, use, protect, and handle personal information obtained through https://www.jnlresolutions.com and associated communication channels.

1. Information We Collect

We collect personal information voluntarily provided by users, including:

Full name

Email address

Phone number

Property or inquiry details submitted through forms

Website interaction data such as pages visited and forms submitted

We collect mobile phone numbers only when users directly enter them into our website forms.

2. SMS Opt-In and Consent

Users provide consent to receive SMS messages by entering their phone number into a form on our website and checking an unchecked consent box agreeing to receive text messages from J & L RE Solutions, LLC.

By submitting a form with SMS consent, users agree to receive text messages related to their inquiry, appointments, and service updates.

3. How We Use Information

Information collected is used to:

Respond to inquiries

Schedule and confirm appointments

Send appointment reminders

Provide service-related updates

Improve website performance and customer experience

We do not commercialize personal information.

4. Mobile Information and SMS Data Handling

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All mobile opt-in data, including text messaging originator opt-in data and consent, will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

4. SMS Opt-Out

Users may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, users will no longer receive SMS messages from us.

For assistance, users may reply HELP or contact [email protected].

5. Message and Data Rates

Standard message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For details about your mobile plan, contact your wireless provider.

6. Information Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

7. Cookies and Analytics

We use cookies and analytics tools to collect non-sensitive website usage data to improve site functionality and performance. Users may disable cookies through browser settings. Some site features may not function properly.

8. Data Retention

Information is retained only as long as necessary to fulfill business purposes, legal obligations, and recordkeeping requirements.

9. Your Rights

Users may request:

Access to their personal information

Corrections to inaccurate information

Removal from marketing communications

Deletion of personal data where legally permitted

Requests may be sent to [email protected]

10. Policy Updates

We may update this Privacy Policy periodically. Updates become effective immediately upon posting.

11. Contact Information

J & L RE Solutions, LLC
Email: [email protected]
Website: https://www.jnlresolutions.com

Phone: (330) 222-8495